I believe that excellent customer service evolves around having an attitude of being empathetic, supportive and caring while listening to the customer’s concerns or questions and helping resolve the concern or answer the question in a way that shows you truly care. You can count on me to always be prepared, to value a customer or member’s time, to be polite and pleasant, and to show the customer or member they are valued and appreciated. I have experience with receiving inbound calls and making outbound calls. I have a dedicated phone line with unlimited long distance. I have also received calls through Grasshopper and I am experienced with Ring Central. My experience includes working with the following customer service platforms: Salesforce Desk, Fusedesk, and Zendesk.