With 10+ years experience in the BPO industry and with campaigns focused on giving the best Customer Service, I have acquired skills and knowledge that allowed me to help past clients and be part of the solution for previous campaigns that I was part of. I have previously worked as a case manager for Airbnb, a role that is focused on giving the best customer experience both for hosts and guests. From handling simple inquiries, solving complex issues to resolving conflicts with the goal of reaching an amicable resolution. Contact me today so we can start working on your passion project or business!