I have 3 years of customer service experience and have worked as a Team Lead in a Technical Support environment. I am expert when it comes to handling emails and phone calls with good etiquette. I strive for excellence in everything that I do. During my 3-year experience, I was recognized as an asset and part of the company's success. - Most Outstanding Employee (Team Lead/Supervisor) Q3 and Q4 2016 - Team Champion (Team Kim Campuso) March 2017 - Agent of the Year (2015) - Service Excellence Awardee (Q1, Q2 and Q3 2015) - Best Subject Matter Expert March 2015 These are just of my many awards and proved myself that if you love your job, you will never work a day in your life.