I am an experienced Customer Service and Technical Service Professional based in Cebu, Philippines. My work is focused on producing quality customer service and making a significant impact to customers. I possess a strong eye for detail and can thrive independently as well as in a team environment. For 4 successful years, I experienced dealing with different customers who are angry, frustrated, worried, and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. You can count on my leadership, management and interpersonal skills. My desire to keep learning has always been my key to succeed. I study, I take challenges positively, work hard for the goals I need to achieve while continuously striving for excellence.