A highly motivated, flexible, detail oriented, quick learner who can absorb ideas. Well organized and an excellent team player with proven ability to work proactively in a complex and busy environment. ? Proven customer support experience ? Track record of over-achieving set goals ? Strong phone contact handling skills and active listening ? Familiarity with CRM systems ? Ability to adapt to different types of characters ? Excellent communication and presentation skills ? Ability to multi-task, prioritize, and manage time effectively ? Live Chat, Email and Phone Support ? Customer Service/Technical Support Supervisor ? Ticket, Chat, Phone Agent ? SaaS Experience