I started working in the BPO industry in 2009. I worked as a technical support for home appliances for 2 years catering Canadian customers. In 2013, I then worked as a technical support to the mobile consumers of Australia, New Zealand, Singapore, and UK. I also have an experience as a Coach/Quality Assurance Analyst for a year. I believe that I can use all my previous trainings and experiences to provide the same level of service, expertise, and excellence to your customers. I can provide phone and chat support. I'm willing to also provide email support if needed. I am willing to work for Australian, New Zealand, UK, CA, and US Business time zone.