Howdy! I am an accomplished customer service technician and trainer with nearly 10 years of experience in IT hosting. My area of expertise is in networking, cloud, office and email technology/products. My passion is in training. I have developed and delivered training courses and materials for many topics including: - Customer Service Skills I currently work full-time, but I am getting married later this year to the woman of my dreams, and I am looking for extra work to help pay for our wedding. I look forward to working with you! Tom