I am experienced in the field of telemarketing and customer service because this was my job when I was working in the BPO industry, and when I worked as a freelancer I also handled various projects from different clients.
I'm sure I can help your business a lot. I have many skills to offer you to facilitate and help grow your business.
The following skills and list of tools below are one of the skills I can help you with:
- Internet Research
- Empathy Ability
- Time management and Flexibility
- Clear Phone, Email, and Live Chat Communication
- In-depth knowledge of Microsoft Office, and the Internet
CRM/DIALER TOOLS THAT I PREVIOUSLY USED:
- Pipedrive
- Phoneburner
- Vici Dial
- CoolTools
- Hubstaff
- Trello
- Hubspot
- Spreadsheets
If the one you prefer and needs are not on my list, don't worry about it because I can learn swiftly and quickly.