Do you need to build, train or improve your client service team to take care of customers but have no idea where to start? ??I will bring 20+ years experience to work for you. I will personally work with you to build a customized account service program. a) ?Further define titles by job description - Do you ever worry what your account managers could be saying to your clients? ? - Are details falling through the cracks causing your clients unnecessary frustration? - Do you think your clients feel good about the value your company provides? - Does your team have a personal connection with each of their clients? ? ---- Do they know how many children Judy from client Acme has? -----When is her birthday? - Are deadlines being missed? - What happens when a client finds out a mistake was made? - Do you ever wince after you win a client contract and you hand the baton to the client service team and pray things continue to proceed smoothly? - Does your team tell you every time things go lopsided? - What if there was a way to have it brought to your attention asap? - Would you agree that if you would have known about an issue sooner, you could have helped more efficiently and more effectively?