I help busy entrepreneurs to reduce workloads, so they can focus on scaling up their businesses.
Some other skills and experiences are as follows:
A. Logistics Support
- Update system regarding tracked parcel, ETA, and other concerns.
- Coordinate with different airlines/sea freight regarding parcels.
-Double-check the parcel, airfreight details and Date and time of arrival for accurate Entries.
B. Customer Service
- I have experience with Manychat platform, Freshdesk, Zendesk, Zoho
- answering customer inquiries
- resolving customer concerns
- providing detailed and accurate details
- Checking order status
- Update customer's general information to CRM
- process refunds and changes
C. Legal Backend Support
- Legal Assistant assigned as Backend Support. Able to use PDF and other helpful tools.
- Error detection and Verification
B. eCommerce - Shopify/eBay
I am experienced in Order fulfillment manually or using an app like oberlo/dropified. Product sourcing and comparison. I understand how Dropshipping works.
C. Social Media Management
- Experienced in Facebook page moderator, creating and editing content from canva. Posting content.
Skills:
D. Data Entry and Web Research
-Highly detailed in Data Entries. Able to use MS Office, Google Docs, Asana, Hubspot, Trello, Slac k.
I am looking for a long term client. Able to start immediately.
Thank you and looking forward to speaking with you and discuss what you need.