Demonstrated expertise in negotiation, conflict resolution, sales documentation, compliance, and supervising sales processes. Proficient in client records management, customer relationship management, and implementing sales and customer relations policies for impactful customer service.

Skilled in marketing strategy, inventory management, and updated payment computation and tracking systems to ensure revenue growth for the organization. Led a dynamic team, streamlined sales processes and fostered a collaborative environment for the team's continuous learning and growth.

Excelled in systematic and confidential record-keeping, overseeing documentation processing, filing, and record management to build client trust. Equipped with current trackers and communication tools for easy access and verification. Managed special requests, justifications for management approval, and staff performance evaluations.