I am a hardworking single mother of 2 lovely boys. I've been a call center agent for almost 9 years. I graduate in Business Administration for 4 years and I spend my time with my kids.I am a social media expert & high energy and results-driven professional with over 4 years customer service experience with inbound and outbound calling.I have excellent planning and organizational skills result in the optimum functioning of the department and the consistent achievement of customer service standards. I try to keep myself updated so i can successfully create must-follow social media feeds to develop an engaged community of followers for clients.,