Hi there! I’m a Virtual Assistant and Sales Representative with over three years of experience in customer support, telemarketing, lead generation, and sales prospecting. My training and hands-on experience have equipped me with a strong skill set in these areas.
Customer Service:
I excel in managing live chat, email, phone, and ticketing systems. With over 200 technical issues resolved and an 85% customer satisfaction rate, I use CRM tools like Zendesk and Freshdesk to efficiently handle client interactions and support.
Virtual Assistance:
From data entry to project management, I approach tasks with precision and efficiency. I’m proficient in Microsoft Office, Google Suite, Asana, Trello, ClickUp, and utilize virtual assistant CRM tools such as Apollo and Slack for seamless task management and communication.
Lead Generation:
I’m skilled at identifying and nurturing leads, building a strong sales pipeline, and leveraging market trends. I use CRM tools like HubSpot CRM and ActiveCampaign for effective data management and lead tracking.
Telemarketing:
I enjoy engaging with clients, presenting products, handling objections, and closing sales. I take pride in consistently meeting and exceeding sales targets.
Email Marketing:
Crafting compelling email campaigns and managing automated systems is my specialty. I use platforms like Mailchimp and Constant Contact to drive high engagement and conversion rates.
My organizational skills are evident in email and calendar management, appointment setting, and task prioritization. Detail-oriented and committed to quality, I am proactive in communication and a reliable partner in any virtual support role.
I’m passionate about helping businesses succeed and eager to bring my expertise to your team. Let’s connect and explore how I can contribute to your success!