Hello Viewers, I have more than 5 years of previous experience. My mission as a freelancer is to provide world-class Customer Service and excellent customer experience, to provide outstanding services such as Live Chat and Email Support with my skills.
Here are my skills:
-✅Customer Care
-✅Social Media Manager
-✅Data Entry
-✅Data Management
-✅Lead Generation
-✅Online Research
-✅40 WPM with 99% accuracy
Applications and Tools, websites I use
-✅Google Sheets
-✅Google Docs
-✅Microsoft Excel
-✅Microsoft Word
-✅Outlook
-✅Zendesk, Hubspot, VoIP/Softphone - Avaya
-✅Amazon, Shopify, eBay, Alibaba,
-✅Facebook, Instagram, Pinterest. Linkedin
Customer Service Support:
-✅Responding promptly to customer inquiries
-✅Communicating with customers through various channels.
-✅Acknowledging and resolving customer complaints.
-✅Ensure customer satisfaction and provide professional customer support.
Virtual Assistant:
-✅Answer phone calls and respond to emails.
-✅Schedule meetings with clients.
-✅Issue invoices to clients.
-✅Update the company website and social media accounts.
How can I be of service?
-✅Appointment Setting
-✅Cold and warm Calling
-✅Telesales
-✅Customer Support
-✅Phone Support.
-✅Time management
-✅Ability to Use Positive Language
-✅Clear Communication Skills
-✅Self-Control
-✅Taking Responsibility
-✅Patience
I am a hardworking and committed person, a critical thinker, and a problem solver. I have learned the importance of delivering on time but not sacrificing quality. I also appreciate good communication. I always enjoy reading because I believe there is always room for improvement.