I believe customer service isn't a job but rather an attitude and also I believe that excellent customer service evolves around having an attitude of being empathetic, supportive and caring while listening to the customer’s concerns or questions and helping resolve the customer's concern. I have an extensive background providing support services including Sales, Technical Support, Retention and customer service. being in this field i was able to develop the skills of multitasking, active listening, communicating with different people with passion to serve them. I offer virtual customer service support for small to medium sized business to in the most cost-efficient way