Hi, I'm Shiela May Somera. I have 3 years and 10 months of Business Process Outsourcing(BPO) experience as a Customer Care Specialist/ Seller Support Specialist, Technical Support Specialist. I'm trained to handle calls, emails, and chat. I am positive that I can perfectly do this job.
I am skilled with Microsoft Word Office.
I can handle calls, chats, emails Inbound and Outbound
Excellent communicator and excellent in English speaking and writing
Willing to receive instructions and guidance without being sensitive about that and defensive.
Work with high integrity and work ethics.
I am willing to learn more things, just tell me what I need to study, so it could be beneficial for us. Please let me know if you have any other questions.
Have a lovely day!