A highly disciplined individual with over 10 years of solid experience in customer support and account management in both the public and private sectors which has nurtured a high level of business awareness, adaptability and lateral thinking. I strive for excellence in all I do and I utilise time management and action planning skills in my approach to work. Able to work well as part of a team or individually, as well project management, and am a proficient user of Microsoft Office, in particular Excel and Word. I am also adept at constructing blogs and websites using the Wordpress platform and have a proficient understanding and working knowledge of white hat SEO techniques.