With many years of experience in email and chat customer service, along with working with the back end of an e-commerce website like Shopify, WooCommerce, and Wordpress, I am now a full-time freelancer. I offer clients a full range of services covering - Reading emails - Responding to emails - Solving customer service issues - Answering questions - French internet research and data gathering - Engaging in real-time with customers in chat - I am able to write and create answers in French based on customer service guidelines.