I am a Customer Service Representative. I was born in Honduras in a small town called Tela. I have more than 10 years of experience offering customer service via chat, email, and phone, you can call me a veteran in this area. My Psychology degree combined with training and experience has provided me with a great foundation of knowledge and skills. I learn new processes quickly and I’m good at listening, answering customers’ questions, and maintaining data confidentiality. I have a resourceful approach to problem-solving and tackling challenges head-on and I consider obstacles as learning experiences. I’m a people person with high energy and a lot of ambition to succeed.