My name is Vijay Barua. I have 10 years of experience in Customer Service out of which,6 years of my experience includes Customer support, Email support, live Chat Support and other customer service processes and can assure you quality work. Have thorough knowledge of live chat platforms viz "Rightnow technologies" and "LivePerson" Chat platform which includes maintaining agent accounts, add/delete standard responses, canned responses, feedback procedures and CRM support. "I have thoroughly read your project brief and project requirements" and I understand this needs quality customer support with excellent repo building, which can be acquired by maintaining good timestamps, quick responses and providing point solutions to esteem customers. I would like to share my skills and impart my knowledge for the success of this project. Looking forward for more information.