All Services Sales & Marketing customer relations Customer Service $10/hr · Starting at $25 Answered 100+ inbound calls per day in a contact center for Ireland based company. • Resolved customer complaints with empathy, promptly addressing concerns and providing accurate information. • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up. • Coordinated with logistics department to expedite shipping for urgent customer orders. • Contributed to sales growth by upselling products and services based on individual customer requirements. About $10/hr · Ongoing Download Resume Answered 100+ inbound calls per day in a contact center for Ireland based company. • Resolved customer complaints with empathy, promptly addressing concerns and providing accurate information. • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up. • Coordinated with logistics department to expedite shipping for urgent customer orders. • Contributed to sales growth by upselling products and services based on individual customer requirements. Skills & Expertise Client AssessmentClient Issue ResolutionCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceInbound CallsLogistics Consulting 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Customer Experience ManagersCustomer Retention ServicesLogistics ConsultantsCustomer Satisfaction ServicesCustomer Service Representatives