Hi, I'm Vishal Singh, and currently residing in India. I'm working in customer services profile for the last 5 years & have worked for UK and USA clients. I've worked for Three Mobile Network - UK and Amazon USA for 5 years & I was one of the top performers consistently every year. I've experienced handling most irate customers professionally. I've worked 8+ hours every day and have handled 50+ customers on average every day with dual concurrency. I've experienced in handling customers via Email and Live Chat. After having worked for both UK & US clients, I'm aware of the differences in UK and USA English as well.