Hello! I am an experienced customer service professional with experience in providing exceptional customer support to clients across various industries.
My services include handling customer inquiries, complaints, and feedback via email, chat, and phone, as well as managing order processing, returns, and refunds. I am skilled in using a variety of customer service tools and software, including Zendesk and Cisco.
I am dedicated to maintaining a high level of professionalism and empathy in all my customer interactions, ensuring that customers feel heard, valued, and satisfied with their experience. I am also committed to staying up-to-date with any changes or updates to the client's products or services so that I can provide accurate and relevant information to customers.
My availability is flexible, and I can respond to customer inquiries outside of normal business hours if needed. I charge hourly rates for my services and am happy to discuss a fixed-price project if that is more suitable for the client's needs.
If you are looking for a customer service freelancer who is reliable, knowledgeable and committed to providing exceptional customer support, please don't hesitate to get in touch with me.