I have more almost 12 years of work experience as a Customer Service Representative and have a successful track record of problem solving, communication, and decision making skills. Therefore I find myself very confident to be the best candidate for this particular vacancy. My last position of live chat support has taught me the significance of clear communication and friendly service. I resolved customer problems, give sales pitches, and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a highly methodical, amenable, and results orientated team player who is experienced in taking inbound calls from customers regarding products and services. I have a very good internet connection , and a quiet space to work. I am very fluent in French and English both oral and written as they are both my mother language.