As a customer service Representative, keeping clients happy and satisfied with attracting potential clients for my employer is my utmost priority. I will. Open customer accounts by recording account information. Maintain customer records by updating account information. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
I'm skilled in communicating with clients over phones and emails. I have experience with live chat support, slack, and other communication tools and am still eager to learn to use any new tools that make the job stand out.