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Administrative & Secretarial microsoft office software

Customer Service

$10/hr Starting at $100

In my role as a Customer Service Representative, my top priority is ensuring client satisfaction and cultivating a positive image for my employer. I am dedicated to achieving this by:


- Initiating customer accounts through meticulous recording of account information.

- Keeping customer records up-to-date by consistently updating account details.

- Resolving product or service issues by thoroughly understanding the customer's concerns, identifying the root cause, and presenting the optimal solution. I ensure prompt correction or adjustment and follow up to guarantee resolution. 


My commitment to effective customer service aims not only to maintain current client satisfaction but also to attract potential clients through a reputation of reliability and excellence.

About

$10/hr Ongoing

Download Resume

In my role as a Customer Service Representative, my top priority is ensuring client satisfaction and cultivating a positive image for my employer. I am dedicated to achieving this by:


- Initiating customer accounts through meticulous recording of account information.

- Keeping customer records up-to-date by consistently updating account details.

- Resolving product or service issues by thoroughly understanding the customer's concerns, identifying the root cause, and presenting the optimal solution. I ensure prompt correction or adjustment and follow up to guarantee resolution. 


My commitment to effective customer service aims not only to maintain current client satisfaction but also to attract potential clients through a reputation of reliability and excellence.

Skills & Expertise

AccountingCustomer AcquisitionCustomer Care ServicesCustomer ExperienceCustomer Experience ManagementCustomer JourneyCustomer Service

26 Reviews

  • ha937

    ha937 says,

    Excellent high quality work from Shahid. Will communicate with you throughout the process, will provide updates and ask for your feedback and is very open to feedback. I personally loved working together and have nothing but excellent things to say about his work ethic. I highly recommend Shahid for your next project!

    for Canva presentation on Oct 31, 2024

  • Aditya_Jain1

    Aditya_Jain1 says,

    Very helpful and changed video as I wanted even at last minute. Thanks.

    for AI advertising small video on Oct 23, 2024

  • Aditya_Jain1

    Aditya_Jain1 says,

    They did complete job in time. The quality of work is excellent.

    for AI advertising small video on Oct 21, 2024

  • Sydney 56

    Sydney 56 says,

    Shahid Solutions has been wonderful to work with! Prompt responses and friendly expertise.

    for Build Dynamic Excel Form with Prices on Oct 18, 2024

  • Mustapha 10

    Mustapha 10 says,

    Hey All, Great job as always. Very reactive when modifications are needed. Thanks again. M.

    for Conditional queries on Oct 17, 2024

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