I'm an excellent, well-rounded Customer Service/Sales Representative with over nine years of experience in the Contact Center Industry and have worked for accounts that have been touted as one of the toughest positions in the industry. Over the years, I have developed and acquired skills by experience and training as an Account Specialist, Customer Service Representative, Business Analyst and Sales Representative. Having worked closely with clients and partners, I have developed strong ability to build customer relationships. I am used to working under stringent timelines and have the ability to multitask and make quick decisions. I am able to adapt well and can handle complex situations with ease. As a freelancer and previous employee, I have always been known for efficiency and reliability. As such, hitting targets or goals has been a staple of my work. I am always open to the idea of learning new things to help my client achieve desired results. My Goal is simple. "Provide the best quality service I have to offer so you get your money's worth". I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your business. Looking forward to work with you.