I managed a call center with 10 agents (lead generators) also I have agents that have experienced on sales. We cater inbound and outbound campaigns. We started October of 2012 and up to present.However, if you need more than 10 agents, I have contacts with other call centers that can provide you great service in terms of lead generation, telemarketing/sales.Also, I was previously a VA of a vacation rental, which I was the one who oversee the whole business. From internet marketing to making payroll, and etc.