I am a customer service expert who helps businesses in giving excellent customer service by listening to customer's needs and always being conscious about the business goals and values. I have dedicated 11 years of my life in giving excellent customer service. By accurately resolving customer issues and assuring business procedures and policies are followed. I have recent experience in quality analysis and a strong background in fraud investigations. Whether it is our internal or external customer, I make sure that the service I give is the best.