The services that I can offer are as follows:
* Inbound and outbound call
* Order Processing
* Assisting the customers/members
* Providing resolution
* Chat or Email support.
* Reports
Tools and Applications that I'm familiar with are as follows:
*Microsoft Office ( Word, Excel, Powerpoint, Teams, Skype )
* Google ( Gmail, Google Sheets )
* Slack
* Ujet
* Zendesk
* NICE
* Avaya
* Verint
* OMNI