A responsible and dependable Customer Service Representative for 4 years and a sales associate for 2 years, I had worked for telecommunications, retail and travel agency account and obtained expertise in placing orders, service recovery for orders, billings, device troubleshooting and obtaining details of complaints. My experiences in a high-pressured environment have taught me attention to details, resilience and flexibility in using different tools provided by client. I am hard working, good listener, fast learner and adaptable to meet my employer's time zone. I value my client's trust and commit myself to any job, taking full responsibility in completing projects on time.
My skills include:
• Call Handling
• Email Management
• Customer Service
• Data Entry
• Internet Research
• Calendar Management
• Technical Support
• Transcribing
• Familiar with CANVA and ASANA Work Management
• SEO for Social Media