Dedicated customer service professional with 2 years experience in a fast-paced environment seeking an opportunity in a team-orientated company. Adept at handling a wide range of contact methods while accurately documenting customer issues and providing first class service with every interaction. Track record of quickly acquiring competency in all products and transactions while readily and positively adapting to change and knowledge of standard writing practices, basic design fundamentals, web optimization, and digital content management systems; ability to meet deadlines, follow guidelines, and communicate with clients.