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Administrative & Secretarial Customer Service & Account Management

customer service

$7/hr Starting at $500

  • I have over 8 years’ experience in the customer service industry, I have worked in offices with busy phone lines and many clients calling on a daily basis.
  • Many times, customers or clients will call when they are upset or frustrated, and I have the skills to calm them down and offer either or a solution or will forward the call to the appropriate department.
  • Having worked with the documentation that customers need to provide, I can help them to include any information that is needed by the customer that may have been left out.

About

$7/hr Ongoing

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  • I have over 8 years’ experience in the customer service industry, I have worked in offices with busy phone lines and many clients calling on a daily basis.
  • Many times, customers or clients will call when they are upset or frustrated, and I have the skills to calm them down and offer either or a solution or will forward the call to the appropriate department.
  • Having worked with the documentation that customers need to provide, I can help them to include any information that is needed by the customer that may have been left out.

Skills & Expertise

Account ManagementClient AssessmentClient Issue ResolutionCorrespondence ManagementCustomer ServiceOrder ProcessingPhone Support

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