I have experience in answering customer queries via live chat and email. While much of my experience has been in the Business Process Outsourcing industry, I understand the value of the customer satisfaction and my experience will be an asset to your organization. My responsibilities included real-time support to customer’s queries, resolving issues with the customer’s services and following through of a particular transaction. Experience has taught me how to build strong relationships with all departments in an organization. I have the ability to work within a team as well as cross-team. Thank you for your consideration.