I'm an experienced Customer Service Specialist who have worked with reputable Robinson"s Bank and Fundline Finance Corp. in the past. I handled customers through the Phone, Email, Chat and Back Office. I am a best performer when it comes to Quality and Customer Satisfaction. I have excellent work ethics and have a high importance to integrity so you can trust that I can always work proactively and even with less supervision. My goal as a customer service is to make sure all the concerns are addressed, and all the expectations are met to ensure quality service and end every conversation positively and satisfactorily from the client's end. I have been topping on customer's satisfaction and going the extra mile for every customer as I myself am a customer and would want the same great service I wish to have as a customer. I listen and acknowledge every concern that my customer may have as it is the first step to gain their trust. I pause to give both parties a breather with the problem then I transition in providing a solution to the problem. Should you require a freelancer who will perfectly fit with your business, has excellent negotiation skills, and pays great attention to details. You came to the right profile