Hi! I'm a Customer Service Expert with over 6 years of experience in Customer Service and general operations management.

Customer Service is one of the most important aspects of the business. Getting someone skilled and experienced in this part of the business can help you retain customers and extract more value, acquisition, and retention costs.

My name is Maanne, and this is my expertise. 😊

I can work in different platforms and have assisted customers over the phone, live chat and email support. I am also a CSR Manager - I handle teams, train new hires, and provide general operations support.

Here are the primary services I offer:

• Ecommerce Operations Support

• Email/Chat Support

• Technical Support

• Customer Success

• Escalations

• Team Management

• Product Training

• Quality Assurance

I also have experience with the following programs:

• Shopify

• Amazon Seller Central

• Gorgias

• Trello

• Stripe

• Slack

• Skype

• Zoom

• Telegram

• Upfluence

• Microsoft Suite

• Google Suite

I am a team player, reliable, with excellent attention to detail and communication skills. I can also learn new tasks easily.

If these sounds like the services you need, please feel free to reach out. ❤️