With a robust background in Business Process Outsourcing (BPO), I bring years of specialized experience in client support and sales functions. My career has been marked by a deep commitment to enhancing customer satisfaction and optimizing sales strategies, driven by a keen understanding of the dynamic needs of the BPO industry.
In addition to my expertise in client support and sales, I have a solid foundation in digital advertising, which has enabled me to effectively bridge the gap between traditional customer service and modern marketing strategies. My role as a former Training and Quality Specialist has honed my ability to develop and implement training programs that elevate team performance and ensure adherence to quality standards.
My diverse skill set extends beyond BPO, encompassing journalism and digital arts. This unique combination of skills enhances my ability to craft compelling narratives and create visually engaging content, contributing to a well-rounded approach in both client interactions and marketing initiatives.
Fluent in English, I excel in communication and presentation, ensuring clear and effective engagement with clients and stakeholders. My extensive experience and versatile skill set position me as a valuable asset in any business environment, capable of driving success and fostering growth through a strategic and client-focused approach.