Having worked with hundreds of customers on a daily basis spanning across businesses varying from co-living spaces to retail, e-commerce and even medical trial management, I have developed world-class customer service skills. I posses a friendly, encouraging and disarming tone, putting customers at ease, making them feel heard and cared for. I can work to strict performance metric and time frames. Interacting with customers, anticipating their needs and ensuring their satisfaction is something that I truly enjoy. After-all, there is nothing better than a happy, loyal customer that keeps coming back.