Fully-bespoke Customer Service, ranging from B2B to B2C. 

- Abiltiy to work within native email apps, or Zendesk/Salesforce, to successfully resolve client requests and tickets (8+ years experience working withint this space)

- Proactive outreach following ticket resolution, to ensure that the issue has not re-occurred, and the customer is happy with the current service and there are no outstanding questions, nor issues. 

- Professional written and verbal skills, ensuring, all material and communication is professional and aligned with the client's branding and image. 

- Quick and smooth resolution, from moment of the ticket/question being raised to closed. No shortcuts,  nor quick routes taken. A very thorough approach, with a problem solving attitude.