The best customer service is provided when one works with a genuine and enthusiastic attitude. I understand the importance of adapting my tone to match that of the company and I pride myself on being patient, friendly and compassionate with customers and clients. Customer support services include: - Setting up helpdesk support (FreshDesk, ZenDesk, TenderApp, Groove, etc) - Creating canned responses for your team - FAQ /Knowledge Base creation and management - Ongoing customer support work via email, phone, and live chat - Create procedures along the way to ensure productivity and organization