I provide customers with solutions to their computer and mobile problems.
•Scored 100’s on all my performance evaluations.
•Created the new blueprint on how to satisfy the customers.
*It should be especially noted that Customers refer to me as a psychologist and a technician. Also, I never turn down a case.
*As a Sr. Advisor I'm responsible for Customer Service and solving technical issues as well as supplying other Advisors under me with answers and techniques that will help them with their cases and customers. I'm responsible for following up with customers whenever a case requires further investigation methods.