Can start ASAP. 7 years of experience with Customer Support and still willing to learn.
Here are a few things I have an experience with that could help you.
● Perform customer support via phone, chat, and email. 7 shopify stores
● Assist customers with product selection, answer basic questions, and suggest various available product
options.
● Responsible for developing and nurturing customer relationships to gain repeat
business.
● Edit orders before fulfillment and ensure timely fulfillment via communication with the
warehouse.
● Return/Exchange fulfillment Connect with and respond to customer inquiries via
multiple channels true to the company’s style - with empathy, solutions, and speed.
● Coordinate with teammates about the process and clarifications about the customer's
orders
Let me know