I have 2 years Customer Relations & Customer Care Experience. As one who is passionate & dedicated to helping people, the past 3 years have consisted of me working in BPO & assisting people with their day to day lives & schedules. Over time, I have been able to gather necessary skills that has helped me excel in the general workplace. I'm a Native English speaker who is now looking for an opportunity to prove herself in a remote position that will allow me showcase my abilities Amidst my various experiences, I have a certification in Customer Service and Relationship Management & I recently just began a course in Project Management. I am genuinely ardent about helping organizations grow and remain on the cutting edge through the use of new marketing technology. I also have great experience using multiple data software including Excel, Salesforce, and the Five9 dialer. If it is discipline, consistency & hard work, look no further because l am the embodiment of all rolled together. I have a diverse range of interests, from Interior Designing to Psychology & Forensics. And here are the skills I possess:
- Great Communication & Interpersonal Skills - Relationship Management & Customer Development - Customer Engagement & Retention - Virtual Assistance & Correspondence - Cold Calling & Inbound Inquiry - Telemarketing & Telesales - Lead Generation & Sales - Appointment Setting & Deal Closing - Internet Research & Data Entry - Scheduling & Administrative Support - Emotional Intelligence & Attentiveness - Good Organization & High Level Professionalism - Project Management & Negotiation - Critical Thinking & A Great Eye For Detail - Email Communication & File Management - Product Service & Knowledge - Multitasking & Equanimity - Results Orientation