I am having a good knowledge of customer service and customer handling,and having the knowledge of call handling as well as email handling and can also handle a live chat customer,,really having a good knowledge to let a customer to think from the point of view of company.And try to help the customer but within companies limits and under terms and conditions. I am passionate in customer service,i like to help the customers.I always like to help the customers in many ways that i can My point of view is this- Customers are the reason that businesses exist. Keeping those customers happy means being responsive to their needs and wants. A good customer service experience can turn a one-time customer into a lifelong repeat customer.