Skilled customer service professional with 04 years of successful management and leadership experience. Dedicated to bettering the customer experience with reliable product education, timely assistance, helpful feedback, and respectful conflict management response. Confident communicator with the ability to convince costumer, respond to customer inquiries, and mediate conflict. Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty. Passionate about creating organizational success and bettering brand reputation through serving customers in a truly memorable way. Accomplished communicator who understands the value of listening, thoughtful responses, and objectivity. Confident conflict mediator with the proven ability to reach solutions that are beneficial for both customer and company. Enthusiastic leader with a personable and trustworthy character to motivate fellow colleagues and team members. Willing to learn about new products, and committed to providing product information in a way that is honest, tactful, and memorable. Strong organizational skills with the ability to multitask to ensure deadlines are met and customers are treated in line with required policies and procedures.