Customer Service/Sales Representative-
*Billing and Sales - AT & T
*Inbound and outbound calls, Emails, and Chat- International Retail Account
More than 15years of experience in different fields as a General clerk/Encoder, Staff Assistant, Purchaser, Marketing Assistant, Sales Representative, and Logistics Officer.
SUMMARY OF SKILLS: *Product listing *Spreadsheeting *Microsoft Office (Word, Excel, and PowerPoint) *Pdf converter (word,excel, and image) *Internet Navigation *Preparing quotations *Sending catalogs *Inbound and Outbound calls *Email *Chat *Monitoring queues *Delivery issue *Quality issue *Billing *Sales Order *Data Entry *Familiar with CRM, OPUS, CCKM, MST, PEARS, ATLAS, CCS/Lbar thru CITRIX, GENESYS and VICIDIAL