I've extensive experience as a Customer Success Manager for various industries including ad-tech, translation and e-commerce. I specialize in providing excellent customer service and customer satisfaction. I also have management experience and I've handled different sales channels including Amazon and Walmart where I managed a team of customer service representatives. I'm also an entrepreneur and I've recently invested into enrolling in a FBA masterclass course since I'm planning on creating my own Amazon store other than the local e-commerce stores that I've already setup.