My name is Njideofor Chidinma Jennifer, I am Technical Customer Support Specialist.
I provide technical support to users, Advanced diagnostics, analysis and trouble shooting. Experienced in administration, software analysis and end-user support. I also ensure Customer satisfaction and assist with outbound and inbound sales
Experience with Facebook Ads, trello, Hubspot, Asana, Zendesk, Google products, Google Analytics and QuickBooks. I have over 3 year experience assisting clients remotely and physically. I have well- honed customer service skills which I developed working with several users.
I am a Native English speaker, I guarantee a project, treated with exceptional care and attentions to details.
-Advanced data entry skills
-Technical Support.
What can I offer you?
-Expert level assistance
-Thorough research and reporting
-Administrative service
-Customer relationship management.
-Proper Escalation and routing of out-of-scope issues
I am open and very happy to learn how to use your new applications as I believe that this will help me to evolve.
I am accountable, reliable, honest, target driven and a fast learner.