Customer Support / Admin Assistant

Administrative & Secretarial

$10/hr Starting at $400

My seven years of customer support experience should be of interest to a rapidly growing business like yours. I am very good at but not limited to: * Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Managing the company email accounts and replying to support tickets. * Compiling reports on overall customer satisfaction * Providing accurate, valid and complete information by using the right methods/tools

About

$10/hr Ongoing

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My seven years of customer support experience should be of interest to a rapidly growing business like yours. I am very good at but not limited to: * Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Managing the company email accounts and replying to support tickets. * Compiling reports on overall customer satisfaction * Providing accurate, valid and complete information by using the right methods/tools

Skills & Expertise

AccountingAdministrative AssistantCustomer SatisfactionCustomer ServiceCustomer SupportEmail ManagementEmail ServicesManagementManagerReportsTooling Design

Horace Daley