I have a total of 3 years work experience in the Call Center industry and 1 year and a half as a virtual assistant. I am confident that I am the best candidate for the said position. My present position has taught me the importance of clear communication and above satisfactory customer service over. In my current role, I resolve guest problems and take accurate notes of the conversation while handling their issue in the best possible way. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. I will be an excellent ambassador for your company and a front liner who embodies professionalism to when representing the company. I consider my strongest points to be my impeccable manners, my clear voice and my ability to deal with agitated or distressed customers or guest.